Three of Rossborough Insurance’s Guernsey staff have been the recipients of long service awards after reaching up to a quarter of a century with the company.
Broker Jorden Toms, Accounts Assistant Rosie Murgatroyd and Accounts and Premises Supervisor Kay Leigh, have recently celebrated 10, 15 and 25 years respectively. All are based at the local insurance broker’s Bulwer Avenue offices, fulfilling critical back office and customer facing roles. John Nicholls, who retired from Rossborough after 25 years, also received a long service award.
Director, Richard Clarke, said: “I believe it is quite unusual now to see staff remain with one company for so long and I am genuinely delighted by the loyalty shown. They have built up such a wealth of knowledge of not only the company and the industry but also of our customers, which is invaluable.”
The three employees all stated that changes in technology, in particular within the insurance broking industry had been the most dramatic over the period.
“Online trading in the personal lines market, including motor, house and travel insurance, has been a key change over the past 20 years”, commented Kay. “We are also seeing many morerequests for travel insurance from older islanders due to the ageing population.’
The three individuals have also seen, and been part of, the business going from strength-to-strength, especially following the acquisition of Rossborough’s parent company by one of thelargest insurance brokers, Gallagher in 2013. This has given clients access to specialist insurance teams and markets around the world.
Each staff member was presented with champagne, flowers and vouchers in recognition of the time spent with Rossborough.